On Prem

Mail Server Configuration

Introduction

Mail server configuration allows ZeroThreat to send operational and system-related notifications from your On-Prem deployment. These notifications help teams stay informed about scan activity and administrative events.

Common email notifications include:

  • Scan start and completion alerts
  • Organization member invitations
  • System-generated notifications and status updates

Mail settings are configured at the organization level.


Configure Mail Server

Step 1: Navigate to Mail Server Settings

  1. Log in to your ZeroThreat On-Prem portal
  2. Go to Organization Settings
  3. Select Mail Server Configuration

Step 2: Configure Mail Server Fields

Fill in the following fields based on your SMTP server details:

  • From
    Email address used as the sender
    Example: alerts@yourdomain.com
  • Host
    SMTP server hostname
    Example: mail.yourdomain.com
  • Port
    SMTP server port
    Example: 465 or 587
  • Username / Password
    Credentials used to authenticate with the SMTP server
  • Secure (SSL/TLS)
    Enable this if your SMTP server requires a secure connection
  • TLS Reject Unauthorized
    Enable this to reject self-signed or untrusted certificates

Save the configuration once all fields are filled.


Common Mail Issues

Many enterprise mail servers block outbound emails to external domains.
If emails are not received:

  • Verify SMTP credentials
  • Check firewall and mail relay rules
  • Confirm that the SMTP server allows external delivery

What’s next?
Mail notifications are now configured. You can continue with scanning workflows or review Automated Pentest Configuration